Whats New ?

NEW Best practice in debt collection and recovery? More

NEW June 2017 Valuation Seminar? More

NEW Improving Customer Service Workshop? More

NEW Housing Benefit Masterclass? More

Scottish AGM and Seminar

The IRRV Scottish Association held a highly successful half day seminar and lunch at the Municipal Chambers, Falkirk, on Tuesday 28th February 2017.  We were grateful that this year’s AGM was kindly again being sponsored by Alex M Adamson LLP.

Over 100 attended and there were informative presentations as follows :

  • Revaluation 2017 – the issues - Alasdair MacTaggart, President, Scottish Assessors’ Association and Assessor & Electoral Registration Officer for Renfrewshire.
  • Transforming Revenues and Benefits Services – Les Robertson, IRRV Education Liaison Officer for Scotland and Head of Revenue and Commercial Services, Fife Council.
  • Collection Performance Indicators – are they still relevant? – Jim McCafferty, Immediate Past President, Institute of Revenues, Rating & Valuation and Consultant

 

Kevin Fraser was elected IRRV Scottish Association President, succeeding Joan Hewton, who has served two highly successful years.    Some photographs from the AGM, including the presentation to successful students are below as are the presentations for download.

 


 

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IRRV Revenues & Benefits Certificate and Diploma Qualifications 2016-17

We are delighted to advise Scottish local authorities about arrangements for provision of the  Diploma & Certificate qualifications in Scotland, provided by the Institute of Revenues, Rating & Valuation.

As you may be aware, IRRV provides a Certificate qualification course aimed at staff in Revenues and Benefits administration in Scottish local authorities.   It is also very relevant to other staff – for example Housing Association staff wishing to build an in-depth knowledge of Housing Benefit, or recovery agents’ staff wishing to build an in-depth knowledge of Council Tax and NDR.

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Meetings

The Impact of Insolvency

Leapark Hotel, Grangemouth
Thursday 6th April 2017

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Strategic Management for revenues and benefits managers

Leapark Hotel, Grangemouth
Friday 19th May 2017

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Know your Non Domestic Rates

Leapark Hotel, Grangemouth
Tuesday 23rd May 2017

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Understanding Subsidy

and maximising local authority income - Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth
Friday 26th May 2017

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Know Your Council Tax

Leapark Hotel, Grangemouth
Tuesday 30th May 2017

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PhoneCoach training – a one day workshop

Leapark Hotel, Grangemouth
Wednesday 31st May 2017

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Tackling benefit overpayments and HB debt recovery

Leapark Hotel, Grangemouth
Friday 2nd June

More

NEW Best practice in debt collection and recovery

Leapark Hotel, Grangemouth
Wednesday 7th June 2017

More

Keeping abreast of the Housing Benefit changes -- the latest information

Leapark Hotel, Grangemouth
Tuesday 13th June

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NEW June 2017 Valuation Seminar

Leapark Hotel, Grangemouth
Thursday 15th June 2017

More

NEW Improving Customer Service Workshop

Leapark Hotel, Grangemouth
Tuesday 27th June  2017

More

NEW Housing Benefit Masterclass

Leapark Hotel, Grangemouth
Wednesday 28th June

More