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Appeals training and complex administration

At the request of local authorities, IRRV is running this workshop to cover all you need to know about reconsiderations, appeals and reviews within the Housing Benefits and Council Tax Reduction schemes and Council Tax.  

It will also look in-depth at complex areas within Council Tax and benefits administration.

Aim                 

This day will deal with reconsiderations and appeals, with a topical look at the current complex issues within revenues and benefits administration, and supporting case law.    This workshop will share best practice and thinking on these issues, faced by revenues and benefits practitioners.    The day will be of relevance to persons involved in the day to day administration of Housing Benefit, Council Tax (including CTR) and to those who have to make the decisions and carry out reconsiderations.

The programme includes :

Part One – The Appeals Process

Dealing with appeals – fundamentals

The legal framework:
Housing Benefit
Council Tax Reduction
Council Tax
Others (DHP/SWF/Rates)

Appeal submissions


Part Two - Complex areas of administration

Housing Benefit (Reg. 9, PFA etc.)
DHP
Council Tax

Relevant case law reviewed

Review, questions and closure 
 

The day is designed to be interactive and to promote and share with colleagues what is working and what areas need attention.

The course will be facilitated by Les Robertson IRRV, who is the immediate past Institute Scottish Association President and Education Liaison Officer for Scotland.    Les is a respected Revenues and Benefit practitioner with over 20 years of experience in these fields.  The workshop represents excellent value for money, with seminar fees starting at only £125 + VAT.   Every fourth place from the same organisation booked for this course (and made in the same booking) is entirely free of charge.   

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL

Telephone/Fax – 01382 456029;
email scotland@irrv.org.uk

How to Book
Please download and complete the booking form and send/fax it to the address above. You may also email bookings to scotland@irrv.org.uk. Full joining instructions will be sent to delegates once a booking form has been received.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL

Telephone/Fax – 01382 456029;
email scotland@irrv.org.uk

How to Book
Please download and complete the booking form and send/fax it to the address above. You may also email bookings to scotland@irrv.org.uk. Full joining instructions will be sent to delegates once a booking form has been received.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

Meetings

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NEW Know Your Council Tax

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The Leapark Hotel, Grangemouth
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NEW Systems Thinking

Leapark Hotel, Grangemouth
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