Information

Other Items

Subsidy 2016 : What you need to know

Wednesday 9th March

2016 Leapark Hotel, Grangemouth

INCLUDES FREE PLACES SPECIAL OFFER

 

This workshop has been planned to give participants a thorough grounding in benefit subsidy rules, including specific benefit training for benefits staff who process claims or manage processing teams, with the course also being highly relevant for staff who have to complete subsidy claims.

This workshop will give attendees necessary knowledge and confidence in a complex area and will help ensure the submission of high-quality and accurate subsidy claims.

Led by leading Scottish practitioner Les Robertson, the workshop will be of great interest to :

  • Benefits Managers and other senior benefits staff, including Team Leaders
  • Members of Housing Benefit & Council Tax Reduction Teams, including assessment staff and staff assisting customers
  • Audit staff with responsibility for auditing the Benefits function
  •  Other finance and housing department staff with an interest in current issues in Housing Benefit & Council Tax Reduction

This seminar will be of considerable benefit for the target audiences and there is also a free places offer.

COURSE OUTLINE 

To provide detailed training on the subsidy regime currently operating for Housing Benefit and Council Tax Reduction.

The course will look at best practice to ensure proper completion of the subsidy claim and maximisation of the subsidy claimed.

The course will also look at the proposed changes especially in the Supported/Exempt/Temporary accommodation area.

Content Introductions

Part One – The Subsidy claim

The claiming process
The subsidy rules
In-depth look at incentive areas

Part Two - Is your claim correct?

Processes to ensure accurate claims
Audit and HB Count

Part Three – Exempt/Supported/Temporary Accommodation

Understanding what is Exempt Accommodation and types of tenancies that cannot be included.
The rules and implications
Review, Questions and Close

COURSE LEADER : LES ROBERTSON

The Course will be facilitated by Les Robertson IRRV, who is the immediate past Institute Scottish Association President and Education Liaison Officer for Scotland.

Les is a respected Revenues and Benefit practitioner with over 20 years of experience in these fields.

Les is a current tutor for both Benefits Technician and Revenues Technician courses run by the IRRV, as well as being a Distance Learning Tutor and Examiner. 

 

Meetings

Introduction to Housing Benefit and Council Tax Reduction

 A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Wednesday 7th March 2018

More

Revenues and Benefits : Problem Solving and Solution Finding

Friday 23rd March 2018
Leapark Hotel, Grangemouth

More

Fraud and error and a focus on the extended use of RTI

including a general update from DWP

Leapark Hotel, Grangemouth
Friday 6th April 2018

More

Universal Credit Full Service roll-out - the crucial issues

 A major one day conference from IRRV

Leapark Hotel, Grangemouth
Tuesday 17th April 2018

More

Data Protection Update

Leapark Hotel, Grangemouth
Wednesday 18th April 2018

More

Working Age Welfare Benefits - 2018

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Tuesday 24th April 2018

More

Subsidy and Audit Workshop

Maximising local authority income - Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth
Friday 11th May 2018

More

Improving your Website, Customer Access Channels and social media presence

Fully updated workshop to also cover issues around welfare reform

Waverley Court, Edinburgh
Monday 14th May 2018

More

Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

Leapark Hotel, Grangemouth
Tuesday 15th May 2018

More

Optimising Automation

A follow up and fully updated workshop to get the most from our electronic interface with DWP : ATLAS Automation Refresher – Automating RTI and Optional RTI

Leapark Hotel, Grangemouth
Friday 18th May 2018

More

Understanding Support for Housing Costs in Temporary Accommodation

* A key workshop from IRRV Scotland *

Leapark Hotel, Grangemouth
Tuesday 22nd May 2018

More

NEW Know Your Council Tax

Leapark Hotel, Grangemouth
Wednesday 30th May 2018
Fully updated for 2018

More

Team Building and Motivational Workshop – Revenues & Benefits

Tuesday 5th June 2018
The Leapark Hotel, Grangemouth
Revised Date

More

NEW Systems Thinking

Leapark Hotel, Grangemouth
Wednesday 20th June 2018
Fundamentals for revenues and benefits managers and team members

More