To provide detailed training on the subsidy regime currently operating for Housing Benefit and Council Tax Reduction.
The course will look at best practice to ensure proper completion of the subsidy claim and maximisation of the subsidy claimed.
The course will also look at the proposed changes especially in the Supported/Exempt/Temporary accommodation area.
Part One – The Subsidy claim
The claiming process
The subsidy rules
In-depth look at incentive areas
Part Two - Is your claim correct?
Processes to ensure accurate claims
Audit and HB Count
Part Three – Exempt/Supported/Temporary Accommodation
Understanding what is Exempt Accommodation and types of tenancies that cannot be included.
The rules and implications
Review, Questions and Close