IRRV Revenues & Benefits Certificate and Diploma Qualifications 2017-18
Monday 6th June 2016

IRRV Scotland is delighted to advise Scottish local authorities about arrangements for provision of the Diploma & Certificate qualifications in Scotland, provided by the Institute of Revenues, Rating & Valuation.

As you may be aware, IRRV provides a Certificate qualification course aimed at staff in Revenues and Benefits administration in Scottish local authorities. It is also very relevant to other staff – for example Housing Association staff wishing to build an in-depth knowledge of Housing Benefit, or recovery agents’ staff wishing to build an in-depth knowledge of Council Tax and NDR.

The course provides expert tuition covering all aspects of welfare benefits and revenues law and practice. A full prospectus is enclosed. We would be grateful if you would arrange distribution amongst relevant staff, who can thereafter register by completing the enclosed enrolment form.

We hope your organisation will encourage and support relevant staff to undertake these qualifications, which demonstrable benefits to both the staff involved and to the organisations they are employed by. It is appreciated that geographical considerations prevent a number of authorities from being able to support college-based provision. A Distance Learning course is also available. Should any staff wish further details of either, they can indicate their preference on the mail/fax back form or by e-mailing the enrolment form to either pauladoherty@hotmail.co.uk or scotland@irrv.org.uk.

Should you have any query, please do not hesitate to contact Paula Doherty, Education Liaison Officer, on 07775 580561.

Meetings

Subsidy and Audit Workshop

Maximising local authority income - Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth

Friday 11th May 2018

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Improving your Website, Customer Access Channels and social media presence

Fully updated workshop to also cover issues around welfare reform

Waverley Court, Edinburgh

Monday 14th May 2018

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Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

Leapark Hotel, Grangemouth

Tuesday 15th May 2018

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Optimising Automation

A follow up and fully updated workshop to get the most from our electronic interface with DWP : ATLAS Automation Refresher – Automating RTI and Optional RTI

Leapark Hotel, Grangemouth

Friday 18th May 2018

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Understanding Support for Housing Costs in Temporary Accommodation

* A key workshop from IRRV Scotland *

Leapark Hotel, Grangemouth

Tuesday 22nd May 2018

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The Scottish Revenues Symposium 2018

Wednresday 23rd May 2018
The Leapark Hotel, Grangemouth

Wednesday 23rd May 2018

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Know Your Council Tax

Leapark Hotel, Grangemouth
Wednesday 30th May 2018
Fully updated for 2018

Wednesday 30th May 2018

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Telephone debt collection workshop with PhoneCoach

Improve your collection of rents, local taxation and sundry debt

Leapark Hotel, Grangemouth

Thursday 31st May 2018

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Team Building and Motivational Workshop – Revenues & Benefits

The Leapark Hotel, Grangemouth
Revised Date

Tuesday 5th June 2018

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Working Age Welfare Benefits - 2018

Working age Welfare Benefits – a whizz through

Leapark Hotel, Grangemouth
Revised Date

Thursday 7th June 2018

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Introduction to Housing Benefit and Council Tax Reduction

 A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
REVISED DATE

Thursday 14th June 2018

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NEW Scottish NDR Conference 2018

NON-DOMESTIC RATES :
"Another year, another challenge”

Leapark Hotel, Grangemouth

Friday 15th June 2018

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Systems Thinking

Leapark Hotel, Grangemouth
Fundamentals for revenues and benefits managers and team members

Wednesday 20th June 2018

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Dealing with vulnerability in a revenues environment

The Leapark Hotel, Grangemouth

Thursday 21st June 2018

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