Information

Other Items

Fraud and Error and Debt
Friday 12th May 2017

DWP’s Right Benefit Initiative (RBI)
An unfettered analysis of its operational impact

Leapark Hotel, Grangemouth

Friday 12th May 2017

Valid for IRRV CPD Points

* INCLUDES FREE PLACES SPECIAL OFFER *

DOWNLOAD BOOKING FORM

Course background

This workshop is for Heads of Service, Benefit Managers, Team Leaders and other relevant staff responsible for introducing and managing plans for DWP’s RBI in general and in particular minimising HB error and maximising HB overpayment recovery.

With the unexpected replacement of FERIS 3 and DWP switching reduced funding to a new Right Benefit Initiative, this workshop will take an independent and unfettered look at the operational impact and risks. In particular we analyse and discuss :

  • The level of funding available
  • Volumes of work
  • Organisational Options
  • Getting the most from Wider Use of Real Time Information (WuRTI)  Optional RTI - Logistics
  • Challenges around increasing HB overpayment debt

With the challenges of running a Right Benefit Programme now even greater than ever, John Giblin will also share his direct experience in helping a number of Councils successfully set up and manage Right Benefit Programmes, including :

  • Getting it Right at the gateway
  • Keeping it Right through Data sharing and targeted interventions
  • Putting it Right and prompt, efficient and effective debt recovery.

Due to their huge popularity in previous workshops, John will again facilitate syndicate and group sessions to ensure that you get the optimal exchange of knowledge and ideas, from each other.

John Giblin will facilitate the event. John has been a management consultant for over 25 years. He helped the DWP successfully implement Incapacity Benefit and JSA and is now working with IRRV as a freelance management consultant.

The day will begin with coffee and registration from 9.30am and will conclude around 3.30pm to 3.45pm.

A full agenda will be available later. This workshop will be invaluable for Benefit Managers, Team Leaders and other relevant staff.

The workshop represents excellent value for money, with seminar fees starting at only £125 + VAT. This includes lunch, refreshments, and training materials.

SPECIAL OFFER 

Every fourth place from the same organisation booked for this course (and made in the same booking) is entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed in this brochure and applies to the lowest cost place.

DOWNLOAD BOOKING FORM

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL


Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk

Meetings

IRRV Annual Scottish Conference & Exhibition 2018

The Leapark Hotel, Grangemouth
5th - 6th September

Wednesday 5th September 2018

More

Understanding Universal Credit

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth

Tuesday 18th September 2018

More

VEP – Verification of Earnings and Pensions

The Leapark Hotel, Grangemouth

Friday 5th October 2018

More

Understanding Subsidy Workshop

Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth

Friday 19th October 2018

More

Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

Leapark Hotel, Grangemouth

Tuesday 23rd October 2018

More

Data Protection five months on – where are we now?

Leapark Hotel, Grangemouth
Wednesday 18th April 2018

Thursday 25th October 2018

More

Data analysis - Using your SHBE and CTR Data extracts

Leapark Hotel, Grangemouth

Tuesday 30th October 2018

More

Systems Thinking

Leapark Hotel, Grangemouth
Fundamentals for revenues and benefits managers and team members

Thursday 1st November 2018

More

Leading teams and managing people

The Leapark Hotel, Grangemouth

Friday 2nd November 2018

More

Team Building and Motivational Workshop – Revenues & Benefits

The Leapark Hotel, Grangemouth

Tuesday 13th November 2018

More

Council Tax Masterclass 2018

Leapark Hotel, Grangemouth

Wednesday 14th November 2018

More

Telephone debt collection workshop with PhoneCoach

Improve your collection of rents, local taxation and sundry debt

Leapark Hotel, Grangemouth

Thursday 15th November 2018

More

Legal debt recovery

 A one day professional meeting from IRRV Scotland

The Leapark Hotel, Grangemouth

Tuesday 20th November 2018

More