Information

Other Items

Introduction to Housing Benefit and Council Tax Reduction
Wednesday 29th April 2020

Please click here for the booking form.

At the request of local authorities, IRRV is again running this popular workshop to give a foundation level introduction to Housing Benefit and Council Tax Reduction.

Aim To introduce the subjects of Housing Benefit and Council Tax Reduction and place them in context.

The course is aimed at relatively new staff or any staff who require a refresher in the legislation and administration of HB/CTR schemes.

 

The programme includes :

Introductions

What is HB & CTR?

How HB/CTR is claimed

The Calculation - Basics

Income & Capital

What can HB/CTR pay for?

How HB/CTR is paid

Overpayments & Subsidy

Introducing complex areas

Review and close

 

The day is designed to be interactive and promotes sharing of knowledge and best practice. Timings are indicative and are subject to change on the day.

The course will be facilitated by Paula Doherty. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and a member of the IRRV Scottish Association Executive. Paula is also Chair of the IRRV Welfare Reform Consortium.

The workshop represents excellent value for money, with seminar fees starting at only £165 + VAT.

Every third place from the same organisation booked for this course (and made in the same booking) is entirely free of charge. This is an improvement on the traditional free places offer for training events and will feature throughout 2020 as a special offer to delegates.

Meetings

Introduction to Housing Benefit and Council Tax Reduction

Wednesday 23rd September 2020

More

Complaints handling and the SPSO complaints procedure

Wednesday 14th October 2020

More

Legal debt recovery : a one day professional meeting from IRRV Scotland

Thursday 22nd October 2020

More

Introduction to Local Government Finance

Tuesday 27th October 2020

More

Working age Welfare Benefits

Wednesday 28th October 2020

More

Freedom of Information - Public access to recorded information

Wednesday 4th November 2020

More

Debt Recovery : Setting out a vision, strategic management and developing policy

Friday 20th November 2020

More

Know your Non Domestic Rates

Tuesday 24th November 2020

More

Data analysis – Using your SHBE and CTR Data extracts

Wednesday 25th November 2020

More

Dealing with difficult customers – for Revenues & Benefits staff

Thursday 26th November 2020

More

Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error

Friday 27th November 2020

More

Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Monday 30th November 2020

More

NEW Post COVID-19 Telephone Debt Collection Workshop

Thursday 3rd December 2020

More

NEW Council Tax New Masterclass and Case Studies Workshop

Friday 4th December 2020

More